Differentmart Solution LLP Easy Returns & Exchange Policy
differentmart’s easy returns & exchange policy is hassle-free and very simple. customer need to return/exchange a product within 3 days after delivered.
- Only defective products will be exchanged.
- first, we Pickup the return or exchanged product than it will send to checking after that we will send the new one.
- Due to the intimate nature and hygienic standards of all products, used products will not exchange or returns.
- Gift coupons are not refundable.
- After getting approved, the buyer has to bear all the costs for return shipping.
- The free exchange benefit remains for only one time.
After receiving product online, if you do not like the product, you do not to tamper its packaging and submit return request within 3 days of package receipt. You’ll either have to exchange it against various other items of the same value or get refunds in the form of store credits that wouldn’t expire and you can also gift these to your friends.
In any such instance only you’ll be responsible for further shipping for an exchange and just the return shipping while you’re able to select a refund option for store credit.
In case you intend to keep adult products online and have also opened the seal, but you’ve got the wrong size, it isn’t a problem. You’ll just need to pack it back the way it was and submit the return quickly, more importantly, this needs to be done within three days if the package receipt. If the product remains unused and unworn and there is always an alternative fit and size available as well, we’ll exchange it for free.
If your returns comply well with all of the guidelines for sex products online, you’ll have to gather all products that you would think of exchanging and returning and you can also click a close-up picture (with a good quality camera), which would clearly show the product’s condition, it’s packaging and associated tags and booklets intact. Next, you’ll have to click on ‘request return’ button. After clear inspection of the return package we will begin with the exchange/refund process and would communicate through email with the request status and will follow up till the refund or replacement process gets completed.